F.A.Q.
Browse through some of our frequently asked questions.
How long do orders take to ship?
All orders are processed and shipped within 1-2 business days. Delivery dates vary depending on your location, orders shipping to the United States will typically be in transit for 5-10 days.
How much does shipping cost?
Shipping is free, worldwide and for all products!
Can I cancel an order once it's been placed?
Orders can be cancelled if they have not been processed, processing typically takes 1-2 working days. However if your order has already been processed or shipped, it cannot be cancelled.
How does your brand help "save the planet"?
At SmartPodz we frequently refer to our slogan, "save money, save the planet" as our main goal is to help our customers reduce the amount of money they are spending on single-use plastic coffee pods. With our reusable, stainless steel alternatives, SmartPodz customers not only save money but save dozens of plastic pods being wasted weekly!